Shipping Policy

Rainlabtee Order and Shipping Commitment

Efficiency, Satisfaction, and Your Peace of Mind

At Rainlabtee, we are dedicated to ensuring customer satisfaction and providing a seamless order delivery process. Here’s a summary of our procedures:

Order Processing:

• 2D printed items: Your order will be processed and ready for shipping within 1 to 3 business days from payment confirmation.
• 3D printed items: Please allow 2-4 business days from payment confirmation for order processing.

Shipping Times:

For standard shipping, delivery timeframes are as follows:

• 2D printed items: Expect your items within 4-6 business days.
• 3D printed items: Delivery time is approximately 7-10 business days.

We also offer expedited shipping to reduce delivery times by 1-2 days. While we strive for a smooth experience, occasional delays or, in rare cases, lost orders may occur due to local postal services.

Your Assurance:

If your order hasn’t arrived within 4 weeks from the shipment date, please contact us through our dedicated contact page. We will investigate the matter promptly and take necessary actions, including re-sending your order or issuing a refund.

We’re Here to Assist:

Your satisfaction is our top priority. If you have any concerns or issues, feel free to reach out. For order tracking problems, email us at [email protected]. We’re ready to help and ensure your shipping experience is smooth and satisfactory.